Property managers: recover rent arrears and unpaid fees fast

Chasing tenant arrears, property damage claims, or unpaid management fees? A free, lawyer-backed letter of demand is the fastest first step.

Rent arrears Property damage claims Bond disputes Unpaid management fees

Real estate has specific debt recovery rules

Property managers and landlords face a range of debt types — from simple rent arrears to complex damage claims and disputed bond amounts. NSW tenancy law imposes obligations on both parties, but a formal letter of demand is often the fastest way to prompt payment before escalating to NCAT.

For commercial landlords, a letter of demand combined with a Notice to Remedy Breach is the standard pre-litigation step for most unpaid commercial rent claims.

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1

Enter details

Fill in creditor and debtor details plus the invoice. Takes 5 minutes.

2

Letter sent today

Lawyer-backed PDF generated and emailed to your debtor.

3

Follow-up automated

Day 7 and 14 reminders. Day 21 lawyer referral if unpaid.

Real Estate & Property debt types we handle

Rent arrears

Residential or commercial tenants behind on rent. Formal demand before NCAT application.

Property damage

Costs to repair damage beyond fair wear and tear. Demand with evidence of repair quotes or invoices.

Unpaid management fees

Fees not paid by landlords to property management agencies under management agreements.

Bond disputes

Disputed bond claims between landlord and tenant. Letter of demand before NCAT bond hearing.

Outgoing unpaid

Tenants who vacated without paying final outgoings. Multiple channel follow-up on Managed tier.

Lease break fees

Tenants who break a fixed-term lease and owe break fee under lease terms.

Frequently asked questions

Can I send a letter of demand before applying to NCAT?
Yes. NCAT doesn't require a prior letter of demand, but sending one first often resolves the matter without a tribunal hearing — saving you the filing fee and waiting time.
Can I claim interest on unpaid rent?
Commercial leases usually include interest provisions. Residential leases are governed by the Residential Tenancies Act — consult a solicitor for specific advice.
What about the bond?
For residential tenancies, bond disputes are handled by NSW Fair Trading / NCAT. For amounts above the bond, a letter of demand and NCAT claim can run simultaneously.
Can I recover unpaid fees from a landlord?
Yes. Property management fees are a contractual debt. A letter of demand under the management agreement is the appropriate first step.

Recover what you're owed

Send a free letter of demand to your tenant or landlord today — takes 5 minutes.

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