Retail

Retailers and wholesalers: recover unpaid trade accounts

Unpaid trade account invoices, wholesale orders, or consignment fees? A free letter of demand puts your debtor on notice today.

Send free letter — retail
✓ Trade accounts ✓ Wholesale invoices ✓ Consignment disputes ✓ Retail franchise fees
The problem

Retail trade credit: high volume, high risk

Wholesalers and suppliers extending trade credit to retailers face a constant risk of slow-pay and no-pay accounts. A letter of demand sent promptly at 30 days overdue is far more effective than waiting 60 or 90 days — debtors respond when the legal clock starts ticking.

For franchise networks, a letter of demand for unpaid royalties or marketing levies is the standard enforcement mechanism under franchise agreements before formal dispute resolution.

Ready to act?

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1

Enter details

Fill in creditor and debtor details plus the invoice. Takes 5 minutes.

2

Letter sent today

Lawyer-backed PDF generated and emailed to your debtor.

3

Follow-up automated

Day 7 and 14 reminders. Day 21 lawyer referral if unpaid.

Retail debt types we handle

Trade account invoices

Unpaid supplier invoices on 30-day trade accounts, including overdue balances.

Wholesale orders

Wholesale goods invoices not paid after delivery confirmation.

Consignment returns

Consignment stock not returned or paid for at the end of the consignment period.

Franchise fees

Unpaid franchise royalties, marketing levies, or technology fees under franchise agreements.

Point of sale shortfall

Retailer underpayment on supplier invoices — partial payments disputed.

Returns & credit disputes

Disputes over credit notes, returns, or deductions taken without authorisation.

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Frequently asked questions

Can I send a letter of demand for a small invoice? ▼
Yes. There is no minimum amount. For invoices under $1,000, the cost-benefit of pursuing them in court may be low, but a letter of demand is free and resolves most small invoices without further action.
The retailer took an unauthorised deduction. What can I do? ▼
Unauthorised deductions are a debt. A letter of demand demanding repayment of the deduction, with a reference to your credit terms, is the appropriate first step.
Can I put a retailer on stop-supply while pursuing the debt? ▼
Yes, if your credit terms allow for stop-supply on overdue accounts. Check your terms before acting — and send the letter of demand simultaneously.

Collect on every trade invoice

Send a free letter of demand to your retail client today.

Send free letter of demand